1. SMS Consent Communication

Phone numbers collected for SMS communication will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

By opting in, you may receive messages related to:

• Claim status updates
• Appointment reminders
• Follow-up messages
• Customer support
• Billing or documentation requests
• Promotional offers (if applicable)

Example:
“Hello from Valor Claims Group. We’re following up on your claim status. Please contact us if you need assistance.”

3. Message Frequency

Message frequency may vary depending on your interaction with our services.

Example:
You may receive up to 1–3 messages per week regarding your claim or account.

4. Potential Fees

Standard message and data rates may apply depending on your mobile carrier.

5. Opt-In Method

You may opt in to receive SMS messages through:

• Website forms (with checkbox consent)
• Paper forms
• Verbal confirmation

6. Opt-Out Method

You may opt out at any time by replying:

STOP

You can also contact us directly via our website.

7. Help

For assistance, reply:

HELP

Or visit: https://valorclaimsgroup.com

8. Standard Messaging Disclosures

• Message & data rates may apply
• Reply STOP to opt out
• Reply HELP for assistance
• Message frequency may vary

Sample Messages

1. “Valor Claims Group: Your claim review has started. We will update you soon.”
2. “Valor Claims Group: Reminder to submit your documents today.”
3. “Valor Claims Group: We attempted to reach you regarding your claim. Reply STOP to opt-out of SMS messaging.”
4. “Valor Claims Group: Your claim status has been updated. Contact us for details.”
5. “Valor Claims Group: New opportunity to recover funds. Visit our website for details.”